Bellevue Auto Repair

[This review is based on numerous professional services performed on my personal vehicle (W203 Mercedes C230) within the past year.] I'm assuming you read reviews for the same reasons most other people do (to help you make a well informed decision), so I'll cut right to the chase: Go here. If you require well-trained professionals for any work done on your Audi, BMW, and/or Mercedes-Benz, German Car Specialists is your only real choice here in the greater Bellevue Area. Go ahead, pick up the phone and don't hesitate to give them a call. I guarantee that you will not be disappointed. If you're having any doubts - keep reading and I assure you that they’ll be addressed and quelled. Now, for those interested in the reasoning behind my extremely straightforward backing of this company, please see the following reasons: - The staff is comprised of true professionals from the instant they pick up the phone to the moment they hand you back your keys, you’ll be dealing with the best in the business through every part of the process. They have an excellent work ethic and a personable, knowledgeable staff. - One of German Car Specialists’ strongest selling points is their level of honesty. They are excellent at keeping you in the loop and communicating the status of your vehicle(s) plus any changes that may occur. GCS’s transparency is unparalleled because they have nothing to hide (a stigma that surrounds most car shops but one that GCS easily rebukes). For example: the technician has always come out of the garage and brought me back out to my vehicle and explained to me while showing me exactly where and what the issue was and had no problem recreating the issue, further explaining the issue and most importantly explaining in full the parts/steps required to reach the most efficient solution. - German Car Specialists’ (GCS) rates are much more reasonable than most other “autohaus-type” establishments especially for the level of quality of work done and the extra care taken with both the client and their vehicle(s). - Loaner vehicles are available; there is Shuttle Service available as well. - GCS believes in fostering long-term relationships with their customers, which results in fair and mutually beneficially client-business relationships. - The website has constant coupons to save you money. - Most importantly, German Car Specialists truly care about their clients and their vehicles, which is absolutely apparent in the way they treat you and your car throughout the entire process. - Lastly, Adam, the owner, is fully involved throughout the entire process and will do everything in his power to ensure your satisfaction; he has equipped himself with a team of experts in the field and it shows. Overall, German Car Specialists truly lives up to its name as the company's friendly and knowledgeable staff are true masters of their craft. Delivering customer satisfaction through excellent client-communication, quality work and flexibility provides a customer experience that is worth coming back to time and time again. With that in mind, if you ever need any work done on your vehicle, definitely take it in to German Car Specialists. Thanks, James S.

I have a 2004 Mini Cooper and my friends at German Car Specialists always take good care of her. It's a super high mileage car that I bought with existing issues and this shop has really made the car like new. Recently had the front end rebuilt, new clutch, brakes, and various other problems fixed, and they threw in a bunch of free labor. When the work was completed my friend Eric walked me through each line item and explained what was going on. If you have a car you cherish and want personal care, I highly recommend bringing your car to Adam and his team at German Car Specialists.

UNDER NEW OWNERSHIP!!! Have used this shop for the past year to service my 2002 530i BMW and am a pleasantly happy customer. The service can sometimes be expensive but I believe you get what you pay for and have always felt good driving away after service. They will wash, wax, and vacuum cars after service and also provide a shuttle service if needed. My past service they even scrubbed my headlights back to basically new because they noticed they were foggy, great initiative. These guys runs a great shop and I plan to continue using their services. Thank you Adam, Eric, and Reggie

Got several things done on my BMW 330i here. They did a good job, and saved me a few bucks in the process. I have been taking my car to get serviced at a competitor and decided to give these guys a try since it is closer to where I live and prices seemed better. Loved the fact that they invited me to check the situation out myself by putting the car on the rack and hoisting it up so I could see the problem myself. That was cool. Pretty happy with the service they provide. Good job.

They worked on my Audi A5 2.0t 2012 an did a great job. I had my 55k service there. I will be back for more services when needed.

Adam, the new owner, managed our issue with Midwestern honesty and rapport. He has definitely earned our Mini Cooper business on the East Side. So glad to know we've got a mechanic shop we can trust.

I cannot say enough positive things about the fine folks at German Car Specialists, a long-standing and highly reputable business in the Puget Sound region! Everything from my initial intake appointment some months ago to several follow-up visits was handled with great professionalism. Don't settle for anything but the best. . . . J.S.G.

Friendly, courteous services at excellent price. I have taken my Mercedes in often and have never been disappointed. I'd definitely recommend them.

BMW brake repair.

I came to German Car Specialists because with multiple problems to my 2008 Audi Q7. I had gone to a place locally where I live and they attempted to fix one of my problems twice and failed, fixing a pressure leak in my fuel line. Then when my MMI died I knew I had to find a better place and I was recommended by a friend to German Car Specialist. Tony and his team was able to find the leak - which appear to had been caused the summer prior when I ran over a screw driver on the freeway and it punctured my right wheel well and gave me a flat. Tony was able to fix a filter that was leaking in that corner and the car has been driving great and not throwing the error for that any more. Next was the project challenge the MMI on my car appeared to have died. Well that was only part of it and of course Audi has to make this part super complex and not resilient to spills (wasn't my spill; well maybe). Anyways he parted me out and brand new was pricey so Tony got me used parts. Of course on install it wasn't the right part cause my 2008 car was limited run before Audi changed those components and so of course they are hard to come by. So Tony deep dives and gets on the phone with Audi and sorts this out. Now they order a brand new part and there is only one in the US at NY. That part comes in gets replaced and it’s like - yeah just kidding I'm not the problem. One would think what do we do now is there hope. Tony and his team starts to break it all down into each component check zone - they get details from Audi as Audi was like that's not right. They figure out which zone are failing their return signals and causing the main MMI to shut down. Come to find out it’s the Siri Controller and the Controls Unit (the center console dials). Tony's crew gets those parts in and gets it installed and presto we have my MMI fully functioning again. Much Thanks Tony. You and your crew did excellent work. I will be coming back for this car and any other German vehicle I buy