[This review is based on numerous professional services performed on my personal vehicle (W203 Mercedes C230) within the past year.] I'm assuming you read reviews for the same reasons most other people do (to help you make a well informed decision), so I'll cut right to the chase: Go here. If you require well-trained professionals for any work done on your Audi, BMW, and/or Mercedes-Benz, German Car Specialists is your only real choice here in the greater Bellevue Area. Go ahead, pick up the phone and don't hesitate to give them a call. I guarantee that you will not be disappointed. If you're having any doubts - keep reading and I assure you that they’ll be addressed and quelled. Now, for those interested in the reasoning behind my extremely straightforward backing of this company, please see the following reasons: - The staff is comprised of true professionals from the instant they pick up the phone to the moment they hand you back your keys, you’ll be dealing with the best in the business through every part of the process. They have an excellent work ethic and a personable, knowledgeable staff. - One of German Car Specialists’ strongest selling points is their level of honesty. They are excellent at keeping you in the loop and communicating the status of your vehicle(s) plus any changes that may occur. GCS’s transparency is unparalleled because they have nothing to hide (a stigma that surrounds most car shops but one that GCS easily rebukes). For example: the technician has always come out of the garage and brought me back out to my vehicle and explained to me while showing me exactly where and what the issue was and had no problem recreating the issue, further explaining the issue and most importantly explaining in full the parts/steps required to reach the most efficient solution. - German Car Specialists’ (GCS) rates are much more reasonable than most other “autohaus-type” establishments especially for the level of quality of work done and the extra care taken with both the client and their vehicle(s). - Loaner vehicles are available; there is Shuttle Service available as well. - GCS believes in fostering long-term relationships with their customers, which results in fair and mutually beneficially client-business relationships. - The website has constant coupons to save you money. - Most importantly, German Car Specialists truly care about their clients and their vehicles, which is absolutely apparent in the way they treat you and your car throughout the entire process. - Lastly, Adam, the owner, is fully involved throughout the entire process and will do everything in his power to ensure your satisfaction; he has equipped himself with a team of experts in the field and it shows. Overall, German Car Specialists truly lives up to its name as the company's friendly and knowledgeable staff are true masters of their craft. Delivering customer satisfaction through excellent client-communication, quality work and flexibility provides a customer experience that is worth coming back to time and time again. With that in mind, if you ever need any work done on your vehicle, definitely take it in to German Car Specialists. Thanks, James S.